Are you ready to join a Global Leader in the Freight Forwarding and Contract Logistics field, who knows their employees are their greatest strength? 

LOGISTEED-America is on a mission to deliver high-quality transportation and logistics services and help make the world a better place for generations to come. We are looking for an Licensed Customs Broker to join us on this mission!

Location: Elk Grove Village, IL

WHO WE ARE:

Founded in 1950, LOGISTEED-America is part of a global network of companies providing transportation and logistics services including ocean & air freight transport, contract logistics, customs brokerage, supply chain management, and more. 

Summary

The Licensed Customs Broker reports to the LOGISTEED-America, Inc. Import Operations Manager – CHB.

This position’s primary responsibility is to ensure the Brokerage Operations Team have the tools, training and leadership to perform at top capacity.  This role will involve and support the day-to-day operations of the Import and Export team as required.  Being a Change Agent, this role will be responsible for ensuring best practices are achieved.  As a true team player, this position will ensure effective oversight and training of the Brokerage Operations staff.

Qualities

• Ethical with sound judgement
• Leadership, management, and interpersonal abilities to oversee the pricing department
• Possess a passion to help team members
• Visionary
• Detail-oriented
• Reliable, follows through
• Strong process and planning orientation
• Goal-oriented, task driven
• Enjoys being part of a team as well as leading one
• Balances team’s needs with goals of organization
• Ability to delegate to the right team members and the experience to know when to lead and when to delegate
• Outstanding written, verbal, presentation and organization communication skills

Essential Duties & Functional Responsibilities Required

Required Knowledge Skills & Abilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

OPERATIONS

• Ensure area housekeeping requirements are met
• Perform tasks safely

• Communicating both orally and in writing in a clear and concise manner
• Meeting established procedures and productivity, safety and quality standards
• Establish relationships with steamship lines, agents, government agencies, docks, trucking companies and all other entities involved to achieve sustainable results
• Involved in the creation and maintaining standard operation procedures
• Able to align staff, systems and processes with the company’s goal of developing an accountable culture that will achieve the company’s desired results
• Successfully support daily freight forwarding brokerage operations as required
• Classification research upon request for complicated items
• Train and develop Freight Forwarding Brokerage Operations Team
• Maintain current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight
• Manage multiple customers across the globe coordinating shipments between multiple carriers and modes of transportation
• Knowledge of state, federal and international applicable laws and regulations as they relate to primary services provided (i.e. Customs, Security, other import & export government agencies)
• Ability to self-direct workflow, meeting all goals outlined by manager
• Performing other duties as assigned by manger
• Ability to work with team to problem solve issues as necessary
• Culturally aware and sensitive of our global partners’ customs, both externally and internally
• Travel as required
• Perform other duties as assigned

COMMUNICATIONS

• Communicating both orally and in writing in a clear and concise manner

SAFETY

• Meeting established procedures and productivity, safety and quality standards
• Performing tasks safely
• Ensuring area housekeeping requirements are met

TRAINING

• Ability to self-direct workflow, meeting all goals outlined by manager
• Performing other duties as assigned by manger

COLLOBORATION

• Ability to work with team to problem solve issues as necessary
• Culturally aware and sensitive of our global partners’ customs, both externally and internally
• Travel as required

Non -Essential Functions

• Perform other duties as assigned

Competencies

• Strategic Thinking
• Problem Solving/Analysis
• Project Management
• Organized / ability to prioritize
• Communication Proficiency
• Personal Effectiveness/Credibility
• Multi-tasking with conflicting priorities

Supervisory Responsibility

• Not applicable

Preferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions

Previous Work Experience

• Minimum of 5 years brokerage experience
• Strong classification and regulatory knowledge 
• Minimum of 3 years of managerial/supervisory experience

Education and Certifications 

• Bachelor’s degree
• Equivalent work experience will be considered in-lieu of education
• Must be a Licensed Customs Broker

Experience Requirements and Preferences 

• Work well with individuals of different languages and cultures
• Effective decision making, sound judgment, and initiative
• Excellent organization skills
• Strong attention to detail
• Ability to understand any and all safety requirements and regulations (OSHA)
• Ability to make decisions in an objective manner
• Strong written and verbal communication skills
• Conflict resolution skills
• Ability to respond to situations in a prompt and professional manner
• Provide excellent customer service to internal and external customers
• Ability to understand and comply with Compliance Programs
• Available to work flexible hours depending on business needs
• Ability to solve problems independently as well as in a team environment
• Ability to work in multiple systems and ability to input and retrieve data are a must
• Intermediate/Advanced Proficiency in Microsoft Office: Word & Excel
• Proven strong business acumen
• Fluency in English
• Ability to understand all safety requirements and OSHA Regulations
• Ability to pass all TSA background requirements
• Must pass drug and criminal background check

Additional Eligibility Qualifications  

·         Ability to read, analyze and interpret instructions and work expectations

·         Ability to respond effectively to time sensitive work orders

• Must be at least 18 years of age

Work Authorization/Security Clearance (if applicable)

Must be legally authorized to work in the United States

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend crouch or crawl; talk or hear; taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move objects up to 25 pounds, and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT  

Eighty-five percent of work time may be spent in various warehouse or other locations where the environment is not climate controlled (hot and cold seasonally).

LOGISTEED America, Inc.  is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION – The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

EOE/M/F/D/V