Customs Entry Specialist

The successful candidate in this position will possess key skills and experience which include knowledge of international import transportation. This position requires excellent organizational skills with the ability to multi-task along with the knowledge to produce accurate workflow in a fast-paced, high-pressure freight forwarding operations environment, while positively contributing to the success of the team.

Qualities

• Ethical with sound business judgement
• Possesses a passion to help team members
• Strong customer relations
• Detail-oriented
• Reliable, follows through on commitments
• Strong process and planning orientation
• Goal-oriented, task driven
• Balances team’s needs with goals of organization
• Outstanding written, verbal, presentation and organization communication skills

Essential Duties & Functional Responsibilities Required

Required Knowledge Skills & Abilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

• Performing tasks safely
• Ensuring area housekeeping requirements are met
• Abiding by all OSHA rules and LOGISTEED America, Inc. safety practices
• Meeting established procedures and productivity, safety and quality standards
• Meets attendance & punctuality standards
• Communicate both orally and in writing in a clear and concise manner
• Entering and transmitting ISFs (Importer Security Filing) for ocean shipments
• Classifying commodities per client import portfolio with appropriate recordkeeping
• Entering data of client shipment detail and updating shipment information and/or status
• Liaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements
• Working closely with customers, colleagues and third parties to ensure smooth operations to meet urgent deadlines
• Maintaining communication and control through all phases of the file
• Resolving customer issues, handling and solving incidents (e.g. disputes)
• Preparing Customs entries, including HTS classification, data input, customer invoicing and delivery of freight
• Preparing and filing of ACH statements
• Communicating with Customs and Other Government agencies to ensure accurate compliance
• Additional duties as assigned

Competencies

• Strategic Thinking
• Problem Solving/Analysis
• Project Management
• Communication Proficiency
• Personal Effectiveness/Credibility
• Multi-tasking

Supervisory Responsibility

• Not applicable

Preferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions

Previous Work Experience

• Minimum of 2+ years’ experience operational freight forwarding experience preferred

 Education and Certifications

• High school diploma / GED
• Equivalent work experience will be considered

Experience Requirements and Preferences

• Excellent, effective, clear and concise verbal and written communications skills
• Detail oriented with ability to solve problems independently as well as in a team environment
• Demonstrated experience interacting, developing and maintaining customer relationships
• Proven success in and improving quality, service, safety and client relationship in a fast-paced high-pressure setting
• Ability to understand any and all safety requirements and regulations (OSHA)
• Ability to pass all TSA background requirements
• Proven strong business acumen
• Proficient in Microsoft applications
• Fluency in English
• Knowledge of ISF filing
• Ability to work flexible hours according to business needs

Additional Eligibility Qualifications

• Ability to read, analyze and interpret complex data

• Ability to respond effectively to the most sensitive inquiries or complaints

Work Authorization/Security Clearance (if applicable)

Must be legally authorized to work in the United States. List any visa requirements, H1-B sponsorship, special clearances, etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend crouch or crawl; talk or hear; taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move objects up to 25 pounds, and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work time will be spent in an office setting where the environment is climate controlled.

LOGISTEED America, Inc. is an equal opportunity organization. We abide by all applicable equal opportunity laws and regulations. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION – The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Information is obtained as part of an employee’s essential job functions if: (1) access to compensation information is necessary to perform that function or another routinely assigned business task, or (2) the function or duties of the position include protecting and maintaining the privacy of employee personnel records, including compensation information.

Nothing in this statement prevents LOGISTEED America, Inc. from disciplining, terminating, or otherwise taking adverse action against an applicant or employee because they have violated another workplace rule. LOGISTEED America, Inc. fully supports the above pay transparency nondiscrimination statement.

EOE/M/F/D/V

Job type: Full-time

Salary range: $25 – $30 per hour