Trade Lane Manager – China

The Trade Lane Manager – China will play a crucial role in ensuring the smooth movement of goods, building strong customer relationships and building the lane on a commercial and Sales level within the China trade lane. This role reports to the VP, National Sales Team.

Qualities

• Possess a solid background in international transportation services with a working knowledge inbound services
• Ethical with sound business judgement
• Possess a passion to help team members
• Detail-oriented
• Reliable, follows through on commitments
• Strong process and planning orientation
• Goal-oriented, task driven
• Balances team’s needs with goals of organization
• Outstanding written, verbal, presentation and organization communication skills

Essential Duties & Functional Responsibilities Required

Required Knowledge Skills & Abilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Perform tasks safely
• Ensure area housekeeping requirements are met
• Abide by all OSHA rules and LOGISTEED America, Inc.’s safety practices
• Meet established procedures and productivity, safety and quality standards
• Meet all assigned sales and budget goals
• Analyze trade lane performance, market trends, and customer demands to identify growth opportunities and develop strategies for trade lane optimization and sell into the Trade Lane.
• Build and maintain strong relationships with customers, including importers, exporters, and other stakeholders, to understand their needs, provide solutions, and address any issues or concerns.
• Collaborate with the pricing team to determine competitive pricing strategies for the trade lane, ensuring profitability while meeting customer expectations.
• Coordinate and monitor operational aspects of shipments within the trade lane, including documentation, customs clearance, cargo tracking, and resolving any issues or delays that may arise.
• Ensure compliance with international trade regulations, customs procedures, and import/export requirements applicable to the trade lane, providing guidance to customers and internal teams on documentation and procedures.
• Monitor and track key performance indicators (KPIs), such as on-time delivery, transit times, customer satisfaction, and financial performance related to the trade lane. Prepare reports and provide insights to management for decision-making and continuous improvement and business development.
• Identify opportunities for process optimization within the trade lane, streamline operational procedures, and implement new technologies or tools to enhance efficiency and customer satisfaction.
• Stay updated on industry trends, emerging technologies, and regulatory changes impacting the trade lane, and proactively incorporate relevant knowledge into operations.
• Collaborate with cross-functional teams, including sales, operations, and client support team, to ensure effective coordination and execution of trade lane activities.
• Ability to travel extensively both domestically and internationally
• Any other duties as assigned by manager

Competencies

• Strategic Thinking
• Problem Solving/Analysis
• Project Management
• Communication Proficiency
• Personal Effectiveness/Credibility
• Multi-tasking

Supervisory Responsibility

• Not applicable

Preferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions

Previous Work Experience

• Proven experience in freight forwarding and trade lane management, preferably in a multinational freight forwarding company with 7 years or more experience selling the China Trade Lane.
• In-depth knowledge of global trade, transportation modes and supply chain processes.
• Strong negotiation and communication skills, with the ability to build and maintain relationships with customers and carriers.
• Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.
• Proficiency in using logistics software and systems, including shipment tracking, warehouse management, and documentation tools.
• Strong organizational and multitasking skills, with the ability to work under pressure and meet deadlines.
• Excellent problem-solving skills, with a proactive and solution-oriented approach.
• Strong teamwork and collaboration skills, with the ability to work effectively with cross-functional teams.

Educational and Certifications

• 4-year college degree preferred

Experience Requirements and Preferences

• Fluency in English
• Excellent verbal and written communications skills
• Proven PC capabilities (Microsoft Outlook, Excel, Word, PowerPoint)
• Effective, clear, and concise communication skills
• Must have an outgoing personality to create best first impressions when conducting business meetings
• Proven ability to cultivate relationships
• Detail oriented with ability to solve problems independently as well as in a team environment
• Demonstrated experience interacting, developing and maintaining customer relationships
• Proven success in and improving quality, service, safety and client relationship in a fast-paced high-pressure setting
• Must be sensitive and able to engage with different cultures both locally and internationally
• Ability to work flexible hours according to business needs

Additional Eligibility Qualifications

• Ability to read, analyze and interpret documents
• Ability to respond effectively to inquiries or complaints

Work Authorization/Security Clearance (if applicable)

Must be legally authorized to work in the United States

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend crouch or crawl; talk or hear; taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move objects up to 25 pounds, and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Ninety-five percent of the work time will be spent outside of the office setting. Five percent of work time may be spent in the office or other locations where the environment is climate controlled.

LOGISTEED America, Inc. is an equal opportunity organization. We abide by all applicable equal opportunity laws and regulations. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION – The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Information is obtained as part of an employee’s essential job functions if: (1) access to compensation information is necessary to perform that function or another routinely assigned business task, or (2) the function or duties of the position include protecting and maintaining the privacy of employee personnel records, including compensation information.

Nothing in this statement prevents LOGISTEED America, Inc. from disciplining, terminating, or otherwise taking adverse action against an applicant or employee because they have violated another workplace rule. LOGISTEED America, Inc. fully supports the above pay transparency nondiscrimination statement.

EOE/M/F/D/V